Employment verification inquires may be faxed to (916) 561-4501.
Resumes are regularly reviewed when submitted in response to posted job vacancies. For consideration, please submit resume to firstname.lastname@example.org with the job title you are applying for noted in the subject header. Applicants who most closely meet the skills required of an open position will be contacted directly by someone from our staff.
Phone calls, in-person visits or resume status inquiries are not available due to high applicant volume.
We offer a competitive salary and a comprehensive benefit package including medical, dental and vision benefits, and employer-paid life/accidental death/long-term disability insurance, 401(k) match, 9 paid holidays, paid vacation, an onsite café, exercise facility and covered parking garage.
Membership Marketing Representative
Assist prospective and existing CFBF members via member help-line in the following areas:
- Enroll, cancel, or renew members and process payments, as necessary
- Refer unresolved member issues to designated departments for further investigation
- Keep records of member interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken in membership database.
- Coordinate and monitor and ensure resolution of member benefit issues with Benefit Partner representatives
- Coordinate shipment of benefit materials and other related products to members and counties
- Create, source and manage content for the weekly membership e-newsletter via Constant Contact
- Assist in evaluating results from various membership mailing campaigns
- Assist in coordinating membership development programs including membership drives and past member outreach
- Maintain records for county Farm Bureau membership goal program and prepare reports of monthly and annual goal results.
- Manage content for county Farm Bureau staff use on FBconnect website including maintenance and notification of directory changes
- Contribute to developing phone scripts, recordings and general messaging responses for Division
- Communicate seasonal messaging to members, partners and related service/product providers as well as industry associates as directed
- Office supply inventory management for division and general administrative assistance
- Perform other duties as assigned
Education and Experience
- High School Diploma and minimum of 2 years’ experience handling multi-line inbound calls in a customer service or call center environment.
- Intermediate or higher proficiency in Microsoft Word and Excel required; familiarity and/or aptitude for acquiring working proficiency in Access and PowerPoint.
- General knowledge of California agriculture, experience in a non-profit membership organization, and proficiency in maintaining customer or membership records within a Customer Relationship Management (CRM) database preferred.
California Foundation for Agriculture in the Classroom (CFAITC) is dedicated to helping students and teachers across our great state gain an understanding of how agriculture provides the daily essentials necessary to make our society and our world function. With more than 7 million students in California, it is important that these children – the next generation of consumers, parents and decision-makers – grow up with an understanding of agriculture’s critical contributions to our society. Our mission is to increase awareness and understanding of agriculture among California’s educators and students. Our vision is an appreciation of agriculture by all.
- Facilitate writing meetings in an effort to analyze, organize and transform ag concepts into professionally designed, engaging, and effective instructional activities
- Design and deliver ag related educational workshops to teachers and students in a variety of settings including ag and education events and conferences
- Formulate lesson plans, comprehensive units, and supplements and then oversee the pilot testing in classrooms to ensure materials are accurate, consistent and effective
- Write content for a variety of communications and serve as proof editor on others’ work
- Serve as curriculum advisor and expert to AITC Staff members and board
- Facilitate the Agriculture Literacy Coalition Northern and Southern California meetings including event logistics, materials, attendance, and follow up
- Bachelor’s degree in agriculture, communication or education-related field required
- General knowledge of the agriculture industry and education process in California
- Proven ability to convey information in an engaging and effective manner to an audience in the form of public speaking and in written communications using proper grammar and terminology
- Experience in event coordination and promotion of projects including managing project timelines and budgets
- Valid California Teaching Credential and a minimum of 2 years teaching experience beyond student teaching
- Extensive knowledge of the K-12 California Education Standards including Common Core State Standards, Next Generation Science Standards and Content Standards
- Intermediate or higher proficiency in Microsoft Office Suite required
- Basic proficiency in Adobe Acrobat and In Design preferred
- Ability to travel within California (some overnight) 1 to 3 days per month
- Contribute to the success of grants and other funding sources by providing narratives, budgets, timelines and reporting/evaluation for a variety of projects
- Manage multiple concurrent projects as assigned, managing communication, timeline, budgets, promotion and evaluation
- Represent CFAITC at workshops and conferences in both the education and agriculture events at local, state and national events
- Ability to occasionally transport lesson plan boxes weighing up to 45 lbs and set up and tear down educational exhibits at conferences and workshops
- Creative and strategic thinker to assist with the expansion of CFAITC reach